My Mum's House Roadshow
Axis recognises that its work place is someone’s home and along with the resident needs, it must be treated with the maximum of respect. It is one of Axis’ corporate values and is enforced by a strict code of conduct, ‘My Mums House’ campaign was developed to promote and enforce this message.
During the week commencing 28 May, Resident Liaison Officer Sarah Cooper and CSR Coordinator Michelle Seale, embarked on a company roadshow visiting each southern Axis office and presenting a series of presentations on ‘My Mums House’ ethos and importance.
The presentations lasted half an hour and were shown to 377 Axis people including all Managers, Supervisors, Resident Liaison Officers, PAYE Operatives and Sub-Contractors.
A short DVD was shown highlighting the right and wrong ways of carrying out works at a resident’s home, this includes:
• Always show ID
• Be polite and respectful
• Wear overshoe protectors
• Wear clean corporate clothing
• Explain what job will be carried out
• Advise residents if the job will not be completed and let them know the return date and time
• Leave the residents home in a clean and tidy condition.
‘My Mum’s House’ is a reminder to all Axis staff, both on site and in offices, that their appearance, attitude and the way they work must meet Axis’ standards.
Michelle Seale also explained Axis’ Corporate Social Responsibility and how as a company it benefits the surrounding communities, and Axis’ eight corporate values were emphasised and explained to the team. The importance of fundraising, apprenticeships and work experience programmes were presented and the examples of different activities Axis has been involved in to raise funds for their nominated charity Demelza Children’s Hospice amongst others.
The road show moves on to our Bilston office in the coming weeks to ensure that all Axis people are on message.