Facilities ManagerBack to Latest News and Projects

Job Title: Facilities Manager

Division: Business Support

Reports to: Director of Operations

Direct Reports: Receptionist, contracted security and other contractors/suppliers when on site.

Main Interfaces: Building users, contractors and suppliers


Overall Purpose

The main purpose of this role is to ensure all of our offices are safe, sustainable and pleasant to work in, to a standard we are proud to show our clients. This must be carried out within the team budget and directed by the overall facilities strategy for the business.


Key Tasks / Activities / Responsibilities

· Managing and monitoring reactive repairs within Axis’ property portfolio through to completion

· Accurately updating and monitoring the online facilities service desk

· Planning, arranging and implementing the preventative maintenance schedule for Axis’ property portfolio

· Communicating and liaising with contractors and suppliers to deliver works

· Building relationships with Building Managers and office users

· Analysing data and spend figures to ensure we reach our targets

· Project managing ad-hoc improvement works

· Creation of monthly progress reports

· General administration and project support for the Director of Operations

· Raising purchase orders and processing invoices with financial department

· Assisting Health & Safety team with risk assessments and relevant testing

· Assisting the operations team and other departments with Mobilisations & Demobilisations

· Provide monthly reports for senior management and Exec Teams

· Completion of monthly building audits

· Contract/services management and management of SLA’s relating to Hard FM


Person Specification


Key Knowledge

  • Understanding of how to manage commercial buildings
  • General knowledge of how building equipment, fabric and M&E functions
  • General knowledge of building terminology 


Key Skills

  • Able to accurately input information
  • Able to creatively problem solve and react quickly as problems arise
  • Able to work independently and manage time effectively
  • Excellent verbal and written communication
  • Excellent use of Microsoft Office
  • Able to manage multiple simultaneous projects and programmes
  • Able to effectively analyse data
  • Able to build and maintain good stakeholders relationships


Key Experience

  • Previous experience of managing the repairs and maintenance of commercial office buildings



Other Key Information

  • An enthusiastic approach to all tasks is essential
  • Must have a flexible approach to working. Be able to change plans on short notice, work late, overnight or weekends to allow for capital projects or other department work to be completed outside of office hours to reduce disruption
  • Emergency on call contact