Operations ManagerBack to Latest News and Projects

  • Full Time
  • Croydon
  • Posted 1 week ago

Key Responsibilities 
* Responsible for the Divisional Management of a large responsive and void contract
* To work in partnership with the clients to exceed operational and business expectations. Overall responsibility for management and motivation of full-time staff and contractors
* To ensure profit and performance targets are achieved
* Liaise and develop relationships with the client’s representatives and resident groups
* Monitor the performance of the contract and ensure that Key Performance Indicators are achieved
* Manage resources to ensure efficiency and contractual obligations are maintained
* Monitor progress of the contract to ensure the completed works are correct and to the agreed

Specification Standard
* Monitor quality, safety and environment and promote a safety culture within the business unit
* Manage a team of Supervisors, Administrators and Resident Liaison Officers to ensure contractual expectations are met along with responsibility for recruitment retention, training and development of employees
* Maintain and develop reports on progress and performance of contract
* Monitor management systems and ensure that they are maintained and targets are achieved
* Monitor the financial aspects of the contract and report on profitability
* Follow and support policies, procedures, initiatives and work instructions related to sustainability improvement and environmental compliance

Key Knowledge
* Formal qualification and training within the Building industry
* Understanding of all principles within contract management.
* The ability to adapt to busy workload
* Prioritise a changing schedule
* Strong management skills and the ability to motivate a team at all levels
* Experience within a result driven business
* Ability to be innovative and creative to resolve complex
* Knowledge of building maintenance and repair
* Trade background
* Health and Safety

Key Skills
* Good communicator
* IT literate
* Systems driven
* Proactive

Other Key Information
* Clean DBS
* Full Driving License
* You must own an Android or IOS mobile phone which you will use as part of your job (BYOD)
* All staff has a personal responsibility and accountability to Axis to ensure that their day to day activities adhere to the Sustainability Policy Statement and Plan and minimise the impact upon the environment.
* It is the responsibility of all staff to ensure that their day to day activities embrace sustainability and reduce the impact upon the environment by minimise waste and maximise recycling; saving energy; minimise water usage and report any electrical faults, water leakage or other environmental concerns to the facilities or line manager.