Join us in our vibrant and collaborative service centre, helping us to deliver the difference to our customers, our residents, and our operatives.
We’re looking for experienced customer service professionals who have some knowledge of a call centre environment who are looking to take that next step in their career to help us build our service and grow our business.
You’ll have experience in a high volume call centre environment, you’ll be used to the pressure and the challenges of that role, but you’ll be able and willing to thrive in an environment where we’ll support you in your ambition.
If you have a “right first time, every time” attitude, an open and clear communication style, and the ability to build rapport with your customers, then we want to hear from you.
You’ll need to be able to show us:
- The willingness to work out of hours; evenings, weekends, and bank holidays will be your normal
- An ability to pick up new systems quickly
- A great phone manner
- The ability to work to tight deadlines under some pressure
- The ability to work with your team to deliver the right outcomes for your customer
And we’d love for you to be:
- Experienced in a high volume call centre
- Able to deal with basic maintenance questions
- An ambitious and positive personality who can improve processes
In return, we’ll offer you a strong, family environment where you’ll be given the opportunity to succeed and make a difference to the community around you. We’ll give you the chance to grow, give back, and develop yourself and your career.
So if you enjoy providing a dedicated and professional service to your customers, an expert approach to sustainability, health and safety, and adding value to your community, then we would love to hear from you.
Here at Axis, we don’t just accept difference, we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community.
We are proud to be an inclusive workplace and value diversity above all else, we do not discriminate on any basis, so come join us.
Here’s the job spec, have a look, let us know if you have any questions, or apply online and we’ll do the rest: