Out of Hours AdministratorBack to Latest News and Projects

We’re looking for an exceptional Out of hours Administrator to replace a promoted team member in Stratford London, where you will work as part of a team in a call centre environment assisting the operational team to deliver a quality service to all of our clients, colleagues, and residents.

You’ll be IT literate, you’ll understand the maintenance industry, and you’ll be able to deal confidently and sensitively with your customers and colleagues around you. As part of this team, you’ll be on the phone a lot, so we need you to have a great telephone manner and an optimistic and engaging service style.

We’ll give you the support, training, and development in order to continue to grow your career in the maintenance industry, and we’ll make sure you’re surrounded by some of the best in the industry to help you learn and grow.

We are looking for someone who is flexible and can commit to a full time role out of normal working hours including Monday – Friday 17:00 – 00:00 plus weekends and bank holidays as and when required.

Candidate Criteria:

  • Excellent communication skills
  • Great customer service skills
  • A flexible approach to problem solving
  • A desire to learn and develop

In return, we’ll give you a team, a structured approach to learning, and we’ll even throw in free tea and coffee because we recognise that the world does sometimes need caffeine!

So if you enjoy providing a dedicated and professional service to your customers, an expert approach to sustainability, health and safety, and adding value to your community, then we would love to hear from you.

Here at Axis, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community.

We are proud to be an equal opportunity workplace and value diversity above all else, we do not discriminate on any basis, so come join us.

OOH Administrator Job Description