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Overall Purpose
To carry out all aspects of plumbing work and deliver plumbing maintenance services to our clients at a
high quality standard.

Key Tasks / Activities/Responsibilities
Ensuring the effective and proactive delivery of service
Locating and repairing hot and cold water bursts
Excavating the ground to repair external cold water supplies and drainage systems
Carrying out maintenance works and servicing in our clients properties
Measuring for fittings and listings of necessary materials
Installing Bathrooms and Kitchens
Replacing immersion tanks and immersion heaters
Ensuring the maintenance and delivery of any documentation required to agreed standard and
timescale
Reading and taking information off job outline tickets
Reporting any outstanding defects to your line manager
Working as an integral team member as well as a mentor and coach to apprentices and Plumbers
Making decisions using specialist experience
Ensuring that the health and safety policy and standards are met at all times
Assisting with Health and Safety inspections
Carrying out the necessary Health and Safety risk assessments when on site
Adhering in all aspects of work according to the regulatory standards
Supports the identification of ways to reduce cost
Taking part in out of hours on call system as required by the service
Excellent time keeping
Trying to deliver a First time fix on as many jobs as possible
Accepting jobs in any area required by your line manager, Contracts Manager and Divisional
Manager
May be required to work in any location throughout the town/city and work may vary from location
to location
Must be prepared to comply with all company policies and procedures
Must be prepared to work at heights using ladders, scaffolding and work in confined spaces and in
a variety of work conditions that may prevail at that time
Must be prepared to undertake any additional training associated with the specific requirements of
the trade, as well as training in Equal Opportunities
Must possess a full, well-maintained tool kit at all times
Must possess a valid full driving licence
Follow and support policies, procedures, initiatives and work instructions related to sustainability
improvement and environmental compliance

Person Specification
Key Knowledge
Repairs and Maintenance
Health and Safety regulations
Site Safety Training
Manual Handling Training
Must be able to drive and have a good knowledge of the local area
Ability to effectively manage time, and a positive attitude
Excellent time keeping and attendance
Ability to work under pressure
Attention to detail
Qualified City and Guilds, NVQ level 3
Building/Construction industry

Key Skills
Plumbing
Communication
Establish and maintain good customer/client relationships
Decision making
Problem solving
Team working
Customer focused
Organisational
Work on your own

Key Experience
Plumbing
Maintenance

Other Key Information
Flexible approach to working
Full clean driving license
Clean DBS
You must own an Android or IOS mobile phone which you will use as part of your job (BYOD)

Desirable: Part P qualified