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Job Description

Job Title:  Plumber
Division:  Repairs and Maintenance
Reports to:  (Senior) Supervisor, Contract Manager, Divisional Manager
Direct Reports:  Supervisor
Main Interfaces:  Residents, Clients, Axis Employees

Overall Purpose

To carry out all aspects of plumbing, aspects of engineering work and deliver plumbing maintenance
services to our clients at a high quality standard.

Key Tasks / Activities / Responsibilities

•Ensuring the effective and proactive delivery of service
•Locating and repairing hot and cold water bursts
•Excavating the ground to repair external cold water supplies and drainage systems
•Carrying out maintenance works and servicing in our clients properties
•Measuring for fittings and listings of necessary materials
•Installing Bathrooms and Kitchens
•Replacing immersion tanks and immersion heaters
•Ensuring the maintenance and delivery of any documentation required to agreed standard and timescale
•Reading and taking information off job outline tickets
•Reporting any outstanding defects to your line manager
•Working as an integral team member as well as a mentor and coach to apprentices and Plumbers
•Making decisions using specialist experience
•Ensuring that the health and safety policy and standards are met at all times
•Assisting with Health and Safety inspections
•Carrying out the necessary Health and Safety risk assessments when on site
•Adhering in all aspects of work according to the regulatory standards
•Supports the identification of ways to reduce cost
•Taking part in out of hours on call system as required by the service
•Excellent time keeping
•Trying to deliver a First time fix on as many jobs as possible
•Accepting jobs in any area required by your line manager, Contracts Manager and Divisional Manager
•May be required to work in any location throughout the town/city and work may vary from location to location
•Must be prepared to comply with all company policies and procedures
•Must be prepared to work at heights using ladders, scaffolding and work in confined spaces and in a variety of work conditions that may prevail at that time
•Must be prepared to undertake any additional training associated with the specific requirements of the trade, as well as training in Equal Opportunities
•Must possess a full, well-maintained tool kit at all times
•Must possess a valid full driving licence
•Follow and support policies, procedures, initiatives and work instructions related to sustainability improvement and environmental compliance

Person Specification

Key Knowledge

•Repairs and Maintenance
•Health and Safety regulations
•Site Safety Training
•Manual Handling Training
•Must be able to drive and have a good knowledge of the local area
•Ability to effectively manage time, and a positive attitude
•Excellent time keeping and attendance
•Ability to work under pressure
•Attention to detail
•Qualified City and Guilds, NVQ level 3
•Building/Construction industry
•Possess an up to date unvented hot water systems certificate/license
•Ability to safely isolate electrics in order to carry out works
•Ability to test and record electrical part of works i.e RCD test, ZS polarity, record cable size and MCB type and rating

Key Skills

  • Plumbing
  • Communication
  • Establish and maintain good customer/client relationships
  • Decision making
  • Problem solving
  • Team working
  • Customer focused
  • Organisational
  • Work on your own

Key Experience

  • Plumbing
  • Repairs and Maintenance

Other Key Information

  • Flexible approach to working
  • Full clean driving license
  • Clean DBS
  • You must own an Android or IOS mobile phone which you will use as part of your job (BYOD)
  • All staff has a personal responsibility and accountability to Axis to ensure that their day to day activities
    adhere to the Sustainability Policy Statement and Plan and minimise the impact upon the environment.
  • It is the responsibility of all staff to ensure that their day to day activities embrace sustainability and reduce the impact upon the environment by minimise waste and maximise recycling; saving energy; minimise water
    usage and report any electrical faults, water leakage or other environmental concerns to the facilities or line
    manager.