Voids SupervisorBack to Latest News and Projects

Overall Purpose

To provide on-site supervision of voids properties and reporting back to relevant admin and superiors, ensuring compliance of health and safety and the instructions for the job have been followed.

Key Tasks/Responsibilities/Activities

  • Day-to-day supervision of the contract ensuring that all operatives are working efficiently and productively
  • Ensuring that suppliers/subcontractor works are carried out in accordance with the work sheets given and in a timely manner meeting all contract KPI targets
  • Liaising with the customers and dealing with any queries or issues which may arise
  • Ensuring works are completed on time and to a high quality standard
  • Specifying of voids, checking the void and presenting the orders to the housing offices
  • Encompass Company change, including any training where necessary with positive attitude
  • Ensure all clients’ expectations are achieved
  • Ensure that paperwork and reports are fully completed and submitted in-line with the Company procedure
  • Responsible for Litigation issues from housing offices
  • Organising operatives, assist in planning appointments in conjunction with the call centre
  • Driving from site to site as part of the daily duties
  • To adhere to and comply with Company HR Policies and Health and Safety legislation including necessary inspections such as scaffolds, works in progress and operative / subcontractors to ensure company compliance.
  • Completion of appropriate paperwork such as Method Statements and Risk Assessments, delivering tool box talks.
  • Be jointly responsible for ensuring the work place is tidy and safe at all times including all Axis operational offices
  • To wear personal protective equipment which is supplied and be responsible for yourself and others
  • Must be prepared to work at heights using ladders, scaffolding and work in confined spaces and in a variety of work conditions that may prevail at that time
  • To comply with the Codes, policies and procedures of the employer
  • To carry out and promote the employers policy regarding Equal Opportunities
  • To complete time sheets and work sheets and reports as required
  • To undertake such duties, which are commensurate with the post from, time to time to the direction of the Management
  • Working as an integral team member as well as a mentor and coach to apprentices and colleagues
  • Accepting jobs in any area required within the contract by your line manager, Contract Manager and Divisional Manager
  • Must be prepared to comply with all company policies and procedures
  • Attend regular weekly/bi-weekly meetings with your line manager
  • Attend pre-inspections where necessary and submit reports within 48hrs for standard orders and within 24hrs for complaints/emergencies
  • Follow and support policies, procedures, initiatives and work instructions related to sustainability improvement and environmental compliance

Person Specification

Key Knowledge: 

  • Trade Background
  • Working construction industry knowledge
  • Using SOR codes
  • CSCS
  • CRB
  • IT Literate

Key Skills:

  • Good Communication skills
  • Performance Management
  • People Management
  • Excellent Communication skills
  • Ability to identify problems
  • Ability to identify clients’ needs
  • Willing to go the extra mile to deal with a difficult situation
  • Ability to prioritise issues
  • Ability to meet tight deadlines
  • Ability to work under pressure
  • Attention to detail
  • Team player

Key Experience:

  • Previous supervisory experience on a maintenance site

Any Other Information:

  • Any other Health &Safety or Maintenance specific training can be an advantage
  • Full Clean Driving Licence
  • Clean DBS
  • All staff has a personal responsibility and accountability to Axis to ensure that their day to day activities adhere to the Sustainability Policy Statement and Plan and minimise the impact upon the environment.
  • It is the responsibility of all staff to ensure that their day to day activities embrace sustainability and reduce the impact upon the environment by minimise waste and maximise recycling; saving energy; minimise water usage and report any electrical faults, water leakage or other environmental concerns to the facilities or line manager.