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New Housing Maintenance Contract with Accent

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Axis has been awarded the Repairs and Maintenance contract with social housing provider Accent Housing in the South of England.

Accent Housing currently owns and manages over 20,000 homes in the North, East and South of England, and plans on building another 500 every year by 2023.

The 20-month contract with Axis, valued at £1.6m per annum became fully operational earlier in November 2019.

The contract covers several repair types including carpentry, electrical and plumbing works.  It is estimated that there will be over 10,000 annual repairs to around 4,000 properties in  Surrey, Hampshire, Kent and Sussex. There will also be the opportunity for Axis to deliver void works to over 350 properties per year from April 2020.

Gas servicing and maintenance works will continue to be delivered by a pre-existing contractor.

Customer Experience Director Robert Mills said: “We are absolutely delighted to be working with Axis. Although the contract is in its early stages, it is already having a positive impact. I look forward to us continuing to work together in the future to deliver the quality repairs and maintenance service our customers are entitled to expect.”

Axis will be utilising its Fast, Lean and Smart (FLS) application to allocate jobs to local operatives to expedite response times and provide residents with a high-quality resolve to unexpected problems.

Hengist Way exterior upward shot of weatherboarding and windows

Repairs and Refurbishment, Hengist Way, MTVH

External Repairs team deployed Softwash method to external elevations, also staining timber and painting metal balconies. Internally we painted front doors to individual flats and service cupboards plus skirting, stair balustrades, handrails and window cills.

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